THE CAPE BALD PACKERS DOWNEAST DIFFERENCE 1. QUALITY - Our standards are unsurpassed within the industry. The Downeast brand Lobster and Crab packs have been reviewed by chefs across North America as being "the most consistent pack, with the best taste and texture." Our onsite laboratory and highly trained professional quality control staff insure that customer product specifications, as well as government and industry regulations, are met or exceeded. Proof is in the product. Try it. 2. TEAM WORK - Words don't make a great product, people do. Our management team is a virtually integrated group of experienced professionals. True quality starts with procurement. Understanding the pit falls of seasonal and regional variations in raw material acquisition is a key variable in the classification of a finished product. Production and Quality Control oversees and implements the objectives, which can be obtained from the raw material available. Lastly, marketing facilitates the correct placement of the varied finished products. The management goals of success and excellence are fostered throughout the organization. Employees are encouraged to further their growth through training programs and designed upward mobility. Our goal is for all our valued employees to take pride in ownership of our product line and to strive for perfection on behalf of our customers. 3. PRODUCTION AND MARKETING - It is perhaps in the synergy of these two departments that the Downeast Brand has differentiated itself from its competitors. Downeast Specialty Products are unique. Rather than make a product and ask the customers to buy it, we educate them to the possible product variations, and produce what they need and can afford. In a fashion, our production and marketing roles are designed to interface with the customer, in a most personal, yet professional way. The customer explains the product application, quality, quantity and price issues of their projects. Our Marketing and Quality Control Department designs the product possibilities, and once approved, Production of custom packs to order. Some of the largest seafood customers in North America have taken advantage of the Downeast designer program. It is our hope that you will give us the opportunity to work with you and establish a mutually beneficial business relationship.